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Businesses growing at home

Can you talk a bit to your professional background and your current work at Auckland Unlimited and Economic Development New Zealand?

I’m General Manager Economic Development at Auckland Unlimited, the region’s cultural and economic development agency. We deliver a co-ordinated, region-wide programme to maximise cultural, social and economic benefits for Aucklanders and visitors, and support our local businesses to thrive.

Before Covid-19, my role at Auckland Unlimited centred on leading international business and investment attraction, innovation, business growth, and sector and skills development. Now, it’s all the above, with a focus on the region’s economic recovery from the pandemic and how we can collectively support our communities, businesses, and industries in a Covid-19 world.

Since mid-2019 I’ve been chair of the national professional body, Economic Development New Zealand (EDNZ). I work to support the growth and reach of ENDZ as it strives to empower and enable our members and to be a strong advocate for economic development across all our regions to government.

By way of background, I was born in Tāmaki Makaurau Auckland, raised and educated in the Waikato, and have worked in Auckland, Wellington and overseas. My career has been varied, across local and central government, trade and investment, place brand, technology and innovation, the publishing and screen sectors, city-to-city links, and the non-profit sector.

Why is collaboration between the regions so important for overall national economic growth? 

In a small country such as New Zealand, it’s important we combine our talents because when the regions do well, the entire nation does well. 

Our regions are diverse in their attributes, with the potential to attract international investment, provide employment opportunities and raise shared prosperity – all indicators of economic growth.

In Auckland, we’re known for our large contribution to New Zealand’s GDP (nearly 40%). Our contribution to GST on production, import duties and other taxes was $9.3 billion alone for 2018, approximately 4.5 times greater than any other region.

This contribution to the nation’s economy has been brought into stark relief since the pandemic arrived on our shores, with the impacts of Auckland’s regional lockdowns felt across the country – particularly in domestic tourism, cultural and sporting events.

Collaboration across the regions has always been important for national economic growth and is now increasingly important as we navigate uncertain times. Auckland Unlimited collaborates with public and private sector partners across New Zealand to bring scale and impact to a range of projects to grow employment and prosperity.

We’re working with the economic development agency Northland Inc. in Te Tai Tokerau and Waikato District Council, to cement the natural geographical and economic bonds between the regions. This includes supporting initiatives across tourism, Māori economic development, innovation and investment attraction.

We’re also working with a cross-sector steering group and our fellow economic development agencies for Wellington and Christchurch, to collaborate with central government about how to share information and collaborate around border management to help support local jobs and economic activity. 

If the pandemic has taught us anything, it’s that there is strength in numbers. We’re stronger when we work together, and it’s no different in the field of economic development.

Why do you think Covid-19 has had such a disproportionate economic effect on women?

Covid-19 has shone an even brighter spotlight on the entrenched gender-based career inequalities we’re all familiar with – from a women’s place in the labour market, the value of her work, the amount of unpaid work expected of her, and all within a society with many structural inequalities.

It’s fair to say women are bearing the brunt of the pandemic’s economic impacts predominantly due to the number in part-time work and service-based jobs across retail, tourism and hospitality.

It’s a marked change from previous recessions – the 1980’s financial markets crash and 2008’s GFC – where it was men who were harder hit in business sector roles. Now, frontline women in the service sector are most at risk and we’re anticipating this could get worse as businesses learn to get by with lower staffing levels.

For women able to work from home through Auckland’s recurring lockdowns, it’s likely they are juggling job expectations and unpaid work, perhaps reducing paid hours so they can care for children. Again, structural inequalities mean this may be a better financial option for a family.

We can say New Zealand is slowly improving at a leadership level. Pre-pandemic the number of women on the boards of publicly listed companies was growing. However, many women are still faced with the obstacle of the ‘bottom rung of the broken ladder’. 

What can and is being done to address these disparities? 

There is an awareness in government, boardroom and management about the economic disparities women face, particularly women of colour. We all need to keep raising and spreading this awareness as part of our challenge to the status quo. 

There’s overwhelming evidence of the positive impact women’s ideas and voices have in governance and leadership, and when women’s economic wellbeing and education are lifted – benefits for whanau, communities, businesses and countries. 

Groups like SUPERdiverse WOMEN, the Government Women’s Network, TechWomen, the Women’s Entrepreneur Network, Global Women and many others are working hard advocating, training and linking women, making them more visible and connecting them with opportunities.

From networks like these to targeted government and business programmes, there are a range of scholarships, internships, graduate and observer programmes, and we also see women seizing the chance to flourish and triumph in wider initiatives, like the amazing interns I met at the recent Tupu Toa Gala.

Co-working and innovation spaces are also important too, bringing startups and entrepreneurs together in a community, and here in Auckland many of those spaces are led by women, enabling others. Look at the work people like Manawa Udy is doing with Ngahere Communities at Grid Manukau and online with Konei; co-founder of Auckland’s Click Creative Tech Studios, Aleisha Staples; Imche Fourie working with start-ups at New Zealand’s home for deep tech, LevelTwo; and our own Eve Charles working with startups at GridAKL.

To what extent have returning Kiwis had a positive effect on the economic development of New Zealand during its Covid-19 recovery?

While it’s sad to see the lives of so many Kiwis around the world disrupted by Covid-19, it really is a tremendous opportunity for New Zealand to welcome them home. They bring with them so much talent, knowledge, experience and more importantly, a fresh perspective to complement the high-calibre talent already here.

Kea’s Welcome Home Survey, which surveyed 15,000 expats around the world, highlighted the once-in-a generation opportunity the pandemic brings – people looking to return and or having already returned at the height of their career, with a willingness to contribute to New Zealand’s future.

We’re thrilled the survey revealed 32 per cent of respondents intended to or had already returned to Auckland. It’s an honour to have these people choose Tāmaki Makaurau as their home, but with this comes a great responsibility for our region given the role it plays in the national economy.

We need to welcome them, provide a space for their work and their ideas, and listen and collaborate to help them achieve their goals, as their experience and perspective may hold the key to problems New Zealand needs to solve.

We’re seeing the top industries looking to return are technology and science, and the arts and creative industries – all sectors of strength and significant potential for our region. The arrival of expat Kiwis looking to grow these sectors presents a great opportunity for our people, helping create high value, high-skilled sustainable jobs.

In a post-Covid economy, what do you believe the opportunities are for New Zealand to grow in a more productive and sustainable way? 

In August we brought 200 Auckland business leaders together to explore how we live, work and do business in a Covid-19 world. One of most memorable discussions was an ethnically diverse panel of energetic women – all coincidentally wearing bright red – talking about health and social cohesion.

They hit on the recurring theme of the day – that this is an opportunity to reset the region for the future. While that includes building on our comparative advantages and seizing growth opportunities, it also includes addressing racial inequality and racism that underpins things like pay equity. And a key part of a reset will be working in partnership with iwi and honouring Te Tiriti o Waitangi. 

The Māori economy here in New Zealand – indigenous economies internationally – and regenerative economic models offer us ways of doing things different, more sustainably and inclusively, as we respond to Covid-19, climate change and social inequality. Our Māori creatives, entrepreneurs and innovators also make an enormous and unique contribution to our economy and our position in the world.

For New Zealand, there is significant opportunity for our ‘weightless economy’, based on technology and intellectual property. In Auckland, our thriving screen and technology sectors make a strong foundation to build on, and the intersection of our creative industries and technology is a really exciting space, as is green or clean tech. 

What would your advice to a young Kiwi woman early in her career be?

Take your opportunities – and it may be simply doing the very best in your current role. Everything you do is a building block, adding new connections and experiences, which will become part of your story and your future opportunities.

To what extent do you believe building networks and global Kiwi connections is so important? 

Networks and global connections are so important as they are an essential ingredient in making great things happen. Most important is how people act and use their networks and connections – being collaborative, respectful and open to new ideas and views.

What are your hopes for 2021? 

Like 2020, this year is dominated by COVID-19. I’ve heard both our Prime Minister and President of the European Central Bank Christine Lagarde call it ‘the year of the vaccine’. My hope for 2021 is that vaccine rollout is swift and widespread so that we can get our economic recovery underway but most of all that we can resume reunion of families, and in- person business relationships. Because ultimately, it’s our core connections and networks that enrich our lives.

CONTRIBUTOR

Pam Ford

GM Economic Development

Auckland Unlimited

Kea member


HOW KEA CAN HELP YOUR BUSINESS GROW

Kea Connect

Kea Connect is a free service that will help your business grow offshore. We connect you personally with regional, sector-specific experts and peers.

READ MORE

Resources

Kea is here to help New Zealand businesses grow offshore. Be inspired and hear advice from businesses who have created their export path.

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Jobs Portal

Looking for the right talent for your team? Reach our global Kiwi community through the Kea international job portal. 

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Filed Under: Businesses growing at home, COVID-19 recovery Tagged With: ATEED, Auckland Unlimited, Economic Development, Employment, Inequality, Pam Ford

Tell us about yourself and how KYT Bags came about?

The KYT story begins with my diagnosis of Type 1 Diabetes ten years ago at age 20. It came fairly out of the blue – I didn’t know anyone else with it, or what diabetes really meant. I found it difficult to manage diabetes alongside a young adult lifestyle. My friends were wild and carefree, and I had to be measured and consistent in caring for myself. Taking my massive bag of equipment around – especially to social events where others would make awkward comments when I pulled my diabetes things out – made me really self-conscious. I wanted a discreet, streamlined and less awkward way of managing my diabetes and equipment day-to-day. Plus I was itching to ditch the battered nylon medical case I was using in favour of something much more fashionable!

I looked for a bag that fit the bill, but nothing existed. Later, after studying fashion technology, I decided to take matters into my own hands. After many attempts, refinements and insights gained from hundreds of conversations with diabetics around the world, we (my partner, JP and I) landed on KYT Crossbody – our first product which we launched in mid-2018

What has been the most useful resources for you that helped KYT Bags achieve growth?

Our business journey has been guided and supported by many people and in many ways – lucky, because we may not have been able to get off the ground otherwise!

We were able to find a lot of early advice through a start-up incubator (Creative HQ Wellington), which was a helpful hub for us to learn basic business ins–and–outs, and to foster critical relationships early. It was there that we were able to strike up a relationship with another Kiwi start-up who became our first production partner. 

Now that we’re a bit further along the way, we’re after targeted, specialised advice which Kea has helped us to find. All of these inputs contribute to business growth as it helps us to upskill as KYT develops. We’ve found that most people we talk to know someone with diabetes (a potential customer or collaborator) or a helpful hand that they can put us in touch with. We’ll continue to leverage this as much as we can.

Are there any particular learnings or mistakes that stick out for you in terms of taking KYT into offshore markets?

KYT was a global proposition from the beginning because of the global nature of diabetes, and the niche that our bags live in. We quickly learned the importance of connecting widely with the international diabetes community and were delighted by the amount of support that KYT received from the start. I’ve had design conversations with diabetics from all over the world to understand their needs and translate them into bag features.

I was able to sense-check ideas and make design decisions based on what we knew the community really wanted and loved. This ensured that we had an internationally-relevant product, and established a ‘word of mouth army’ early on. Our collaborators have marketed KYT within their own communities and diabetes networks and helped grow our reach to a largely invisible audience. This was no better demonstrated than by our first customer in Japan, who helped several other women with diabetes navigate our English-speaking website and get bags of their own, after they saw her post a picture of KYT Crossbody online.

Tell us about your experience with Kea Connect since reaching out in 2019

We were introduced to Kea through a friend, and were quick to accept the invitation! Given the stage of our business – having sold out of our first designs, moved to a larger production partner, and now focused on expanding our product range – we valued advice from Kea about who might be best to talk to first. We were able to meet with someone very experienced in the accessories world, as well as talk about IP with people who have a global perspective on protecting products.

Each conversation has shed light on questions we weren’t sure how to answer and given direction as to next steps. It’s reassuring to have access to a network of experts, knowing that we can pose a problem, question or idea and be put in touch with someone who might be able to help. As I said at the beginning, these conversations really matter! 

Tell us about your exciting new launch!

Following the sellout of our first design, KYT Crossbody, we’ve been working furiously to expand the KYT range with three brand-sparkling-new designs. They’re based on lots of feedback and collaboration with the diabetes community about what they want to see next (can anyone say men’s design?). We’re getting close to pressing ‘go’, but understandably 2020 brought some unexpected delays with launch, and our priority is to make sure that everyone we work with stays safe. We’ll be able release all three designs in 2021 through a Kickstarter campaign, so that we can reach as much of the global diabetes community as we can. There’ll be some sneak peeks over social media, as well as details about the launch to come. Please follow along to hear the latest!

CONTRIBUTOR

Bridget Scanlan

Founder

KYT Bags

Kea member



HOW KEA CAN HELP YOUR BUSINESS GROW

Kea Connect

Kea Connect is a free service that will help your business grow offshore. We connect you personally with regional, sector-specific experts and peers.

READ MORE

Resources

Kea is here to help New Zealand businesses grow offshore. Be inspired and hear advice from businesses who have created their export path.

READ MORE

Jobs Portal

Looking for the right talent for your team? Reach our global Kiwi community through the Kea international job portal. 

READ MORE

Filed Under: Businesses going global, Businesses growing at home, Kea Connect success stories Tagged With: Diabetes, Kea Connect, KYT Bags

There has been a run of particularly good data regarding the state of the NZ economy recently which calls into question the expectation many people have of interest rates remaining at record lows for many years and bespeaks of NZD appreciation.

In the labour market the creation of 17,000 jobs during the December quarter has contributed to a fall in the unemployment rate to just 4.9%. This is down from 5.3% in September, up from about 4.1% a year earlier, and less than half the rate many were predicting when the country was in lockdown over March through May last year.

This strong performance partly reflects a shortage of migrant workers unable to get into the country with some leaving as their visas have expired. But it mainly reflects strength across a range of sectors in the economy.

The public sector and health in particular are strong, and construction is on a strong growth track with job numbers ahead over 8% from a year earlier.

In the construction sector prospects for further growth are firm with the number of consents issued for the construction of new dwellings rising to a 45-year high in 2020 just shy of 40,000. Builders have buyers screaming for properties not so much because of the phenomenon offshore of people wanting to escape the cities or at least get a place with a backyard. Instead, there simply are not enough used houses being listed on the market to satisfy skyrocketing demand.

The number of properties sold around New Zealand was 33% ahead of a year earlier in the June quarter. But the number of properties listed was down 26% from the year before, and 73% from ten years ago. A shortage of listings amidst a surge in people wanting to buy something – literally anything – is proving a boon for the house building sector and the many industries which feed into it and off of it.

In the monthly REINZ & Tony Alexander Real Estate Survey this month a net 90% of agents said that they are seeing FOMO – fear of missing out – on the part of buyers. A net 92% say that prices are rising in their area and the data show that over the last four months of 2020 average house prices in New Zealand rose by 11.7%. Never before have house prices in New Zealand risen by such a percentage over a four-month period.

The scramble for property by investors has caused some banks to leap ahead of potential policy changes by the somewhat sleepy Reserve Bank and impose a 40% minimum deposit requirement for investors seeking a mortgage. Not all banks are yet demanding this, but it is becoming the de facto standard.

The only real question is whether minimum deposits will move to 50%. There is a chance they do because although the last time 40% deposits were implemented (in 2016) house price inflation in Auckland stopped whilst it halved elsewhere, this time things are different.

Back then in 2016 the average mortgage rate was around 4.5% rather than the current 2.5%. The average deposit rate was 3.3% and not 0.8%. Auckland had been on a four-year tear and was due to take a break. And one more thing.

My monthly Tony’s View Spending Plans Survey tells us that over the past few months the age group of people showing the greatest lift in intentions of buying an investment property has been those aged 51-65. These are people who have retirement returns and retirement wealth more at the forefront of their minds than the age group below them of 30-49.

They are the group most likely to have minimal or no mortgage and some savings. Their desperation to buy means a 40% deposit requirement may not prove the barrier it was back in 2016.

So, for New Zealand, the labour and housing markets are strong, we can see rising consumer confidence and strong plans to boost spending. Business confidence is strong and investment intentions firm, and wealth is rising from escalating house prices. Dairy payouts are even going up. With a central bank wary of signalling higher interest rates because of the upward impact this would have on the NZ dollar, growth in the NZ economy looks likely to be strong this year and accelerating into 2022 – especially with an eventual reopening of the borders then (fingers crossed) and anticipated much larger flood of people coming in.

If you want much more information on the NZ economy and housing market in particular you can sign up for my free Tony’s View weekly at www.tonyalexander.nz

CONTRIBUTOR

Tony Alexander

Economics Speaker

Kea member


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Filed Under: Businesses growing at home, COVID-19 recovery Tagged With: banking, Economics, economy, finance, Housing, Mortgage

Matheus Vargas, Orbis Diagnostics CTO, and Professor Cather Simpson Orbis Diagnostics Founding scientist and Director, in the lab.

Tell us about Orbis Diagnostics, and the problem/s it solves?

COVID-19 has significantly impacted our ability to move about safely – within our own communities and internationally. The social and economic implications of this continue to be devastating. While people want assurance that life will return to normal, there is no clear end in sight. Without verification of a person’s level of immunity and determining whether they are capable of carrying or spreading the virus, initial vaccines being deployed this year are unlikely to support the reopening of international borders. Containment strategies such as travel bans, border restrictions and mandatory quarantine will continue in the meantime; however, existing solutions are not easily scalable and can’t accurately identify who is at risk, and who isn’t. 

Orbis Diagnostics has developed a rapid, precise, cost effective, and deployable COVID-19 quantitative immunity screening test to verify a person’s current health status to support the safe resumption of international travel. Deployment of our technology can help re-enable the movement of people, rescuing industries such as tourism, travel, aviation, and cruise ships from collapse.   

The original concept for Orbis Diagnostics’ antibody test was actually “Milk-on-a-disc” technology. Can you walk us through the pivot?

Orbis was originally directed towards animal health, its system was detecting and quantifying progesterone in milk for heat detection, to inform the timing of artificial insemination. When the pandemic took hold in early 2020, the need for a high throughput, quantitative antibody test to verify immunity to COVID-19 was clear, and Orbis’ system was perfectly suited. The team pivoted to adapting Orbis’ system to a COVID-19 immunity test, exploiting the advantages of a system designed for a wet, dirty environment, that could provide a robust, portable, accurate immunoassay system operated by non-technically qualified staff – innovative features that will enable widespread deployment. Orbis’ previous R&D success in animal health for detection of progesterone at very low concentrations has allowed the Company to shift its focus to COVID-19 screening, only requiring adaptation of its advanced technology rather than invention anew.

Orbis has now developed a Quantitative Immunity Test for COVID-19, which is currently being productised. It can process up to 15 samples simultaneously in 15 minutes, providing laboratory grade results at the point of need.

You recently announced your partnership with IDEMIA – a Multinational who is behind e-gates at airports. Congratulations! What does this partnership mean for the future of Orbis Diagnostics?

Bringing together Orbis’ technology and IDEMIA’s expertise in augmented border control, the two companies are developing a risk-driven framework for airports, governments and border control agencies. This partnership will accelerate Orbis’ product development and deployment to airports as a tool to facilitate the progressive and safe reopening of international borders as more countries hopefully become successful at suppressing the virus. We plan an initial trial together at an airport in Australasia.

When can we expect to see prototypes being piloted?

Orbis anticipates its platform is likely to be officially introduced into airports within the Asia Pacific region as early as the third quarter of 2021. As part of clinical trials, prototypes would be piloted in an airport setting earlier, potentially in the next few months.

You recently went through / are currently going through an investment round to support manufacturing and product deployment. What has been your approach to funding to date?

Pacific Channel, an early-stage investor in deep-tech ventures in New Zealand is the largest investor in Orbis. Orbis has just launched a NZ$9m investment offer to secure funds to productise its immunity test. In addition to investment from Pacific Channel and its scientific founders and early shareholders, Orbis has secured written intent from a US-based institutional impact investor. It seeks a remaining ~NZ$6.5m.

Has being a NZ-developed tech helped or hindered Orbis?

New Zealand is emerging as a leading centre for biotechnology and has been an ideal environment for Orbis’ development. The founding scientists, Professors David Williams and Cather Simpson have an outstanding record of invention, including developing the globally leading Clearblue Digital pregnancy and ovulation rapid strip tests and the first at-home fingerpick cardiac biomarker test. Of course, Orbis has also been privileged to be situated in a country with strong health policy and border security standards that kept COVID-19 prevalence low last year. The New Zealand government’s exemplary control of the virus has given Orbis time to grow its business and focus on the next challenges for the world – not just virus control and treatment. The New Zealand community is now keen to explore what needs to happen next to continue the country’s success and open us back up to the world without compromising our health sovereignty.

How important is it for NZ tech companies to set global ambitions from Day 1?

Any deep tech company should aim to advance technological frontiers. If the technology has the potential to have a real impact on a global scale, then the company owes it to themselves and the rest of the world to exploit that to its full potential.

CONTRIBUTOR

Bridget Scanlan

Founder

KYT Bags

Kea member



HOW KEA CAN HELP YOUR BUSINESS GROW

Kea Connect

Kea Connect is a free service that will help your business grow offshore. We connect you personally with regional, sector-specific experts and peers.

READ MORE

Resources

Kea is here to help New Zealand businesses grow offshore. Be inspired and hear advice from businesses who have created their export path.

READ MORE

Jobs Portal

Looking for the right talent for your team? Reach our global Kiwi community through the Kea international job portal. 

READ MORE

Filed Under: Businesses going global, Businesses growing at home, COVID-19 recovery, Kea Connect success stories Tagged With: Covid-19, Kea Connect, Orbis Diagnostics, tech, Technology

Tell us about yourself and Hoa Cleantech?

I am a Kiwi currently living in Canada who loves the outdoors and working on different ways to make a positive impact on this world. My passion for sustainability goes back many years. In 2009, I identified initiatives that would lead to sustainable beer processing at the Monteith’s brewery in Greymouth for my final year engineering project. This passion has then led me to design and develop a small electric boat, come up with a circular packaging design concept for a Singaporean skin-care company, and write about waste and the circular economy. 

A particular area I am interested in is the role of economics and innovation to drive sustainability, which led me to co-found Picea Hoa Technologies Ltd. (“Hoa Cleantech”), in 2019, with a Belgium by the name of Matthieu Loos. Hoa Cleantech is a consulting and software company with a mission to deliver economical solutions to drive industry’s transition towards decarbonised and zero-waste operations. We primarily leverage data to optimise transport decarbonisation and help our customers navigate and transition to new technologies, while reducing costs and risks. We work with utilities, local governments and private companies to deliver:

  • Fleet decarbonisation strategies.
  • Electric vehicle smart charging simulation (optimise charging infrastructure to reduce capital and operating costs). 
  • Electric vehicle grid impact assessments (using proprietary algorithms, we can provide insights into the load patterns and impact EVs have on the grid).    
  • GHG forecasts (forecast, quantify and track future CO2eq reductions from decarbonisation and zero-waste initiatives, against baselines).  

What was the process you worked through to validate your platform in-market?

Through our consulting work, we started formulating a hypothesis for a software service that organisations can use in-house to efficiently develop and track the impact (infrastructure required, costs, GHG reductions) zero-emission vehicle fleets have on their specific operation. We then developed an MVP and started talking with organisations that operate large vehicle fleets. We found potential customers were interested but would normally prefer to pay (more) for a consultant to help them in, especially when our hypothesis value proposition / MVP was leading to more of an enterprise offering. 

Therefore, we went back to the drawing board and started looking at our business model a bit differently. Meanwhile, we continued delivering consulting services, while we undertook R&D and transferred our IP into a cloud-based platform, which helps us decipher bigger data sets and deliver better solutions for our customers. 

However, we have not given up on the product idea. We are still talking with different people across different industries to find where those wants, fears and needs intersect with the features, benefits and experience we can deliver with a software service. We have also just been accepted into a cleantech accelerator program, which will help us with discovery and validation.          

In starting your own business, what has been a surprising challenge, or mistake, that sticks out to you?

Everything! When you work for a consulting company, you begin to believe that you are pretty good at most things. However, you are always a few steps away from the actual coal face (legal issues, cashflow, business development, marketing, etc.). Leaving the “safety” of working for others to start your own business, quickly brings your ego down. But, it does then teach you a lot that may take years to learn working for a company. 

Although, there is one surprising challenge I found that stands out for me. It is hard to convince people to care enough about what we are doing to make a sale. You may think / know that you could optimise their costs and GHG reductions (at a much lower cost than others), but you need a lot more than that to get a contract. I just have to keep remembering what Daniel Kehneman (a Nobel Prize winner in economics) wrote: “No one ever made a decision because of a number. They needed a story”.   

Tell us about your experience with Kea Connect since reaching out in 2019?

I reached out to Kea in late 2019 to see if I could tap into the global Kiwi network and get some advice around starting a SaaS company. This led to a series of introductions to various high-profile people, with the most notable being Lovina McMurchy. Lovina was very generous with her time and provided invaluable advice that helped structure our thinking and direction. I have found Kea always very friendly and willing to help where possible, which I am very appreciative of. 

How has Hoa Cleantech grown since 2019? 

Having just incorporated the company in June 2019, we quickly found ourselves with enough work to sustain both Matthieu and I full-time, leading us to promptly leave our respective employers. We therefore started 2020 very optimistically and had developed some aggressive growth targets. However, Covid came along and upended some of our plans and knocked our confidence – like it did for a lot of people around the world. Covid also resulted in my wife and I being back in NZ for a good chunk of 2020, while we were working remotely and trying to get back to our life in Vancouver.  

Fortunately, around October last year we managed to pick up 5 new projects and brought on board a Director of Software at 0.5FTE. We are also shortlisted to receive government funding for advanced research and commercialization of part of our technology, which is planned to be used to hire a software developer. 

What have been the most useful resources for you and your co-founders that have helped Hoa Cleantech achieve growth?

Existing customers. If you deliver quality, nothing beats the recommendation of a company you have worked with. 

Can you tell us a little bit about the projects you have recently been working on?

Sure. For a BC municipality (local government), we developed a 20-year strategic plan to reduce greenhouse gas (GHG) emissions through fleet electrification and development of charging infrastructure. Their fleet consists of 154 light to heavy-duty and off-road vehicles operating out of different sites including two fire halls, a police station and operations centre. By looking at the fleet vehicle tracking data, we could model different long-term scenarios and fuel switching technologies based on annual budgets, and forecast respective GHG reductions. 

We also just completed a project to compare the total cost of ownership of using either diesel, battery electric or hydrogen fuel cell electric buses to service a city located in Canada. The client wanted to see how the costs compared as different bus technologies scaled into large fleets. Our simulations highlighted the many risks associated with moving to zero-emission bus fleets and the impact certain variables have in making either battery or hydrogen buses more competitive.     

You are due to the return home soon – What were the reasons behind your decision to move back to New Zealand?

Canada was always a short to medium term adventure to gain invaluable experience and memories to bring back home to NZ. The timing of our return in February is driven in large part by the recent arrival of my wife (another Kiwi) and my first child, and wanting our respective families to meet her.   

What has been the most unexpected challenge around managing the transition and eventual move home to New Zealand?

From a work perspective, I’m sure that will come when taxes are due… From a personal perspective, trying not to think too much about all the unknowns. 

How are you planning to manage operations of Hoa Cleantech once you make the move home?

Well Matthieu, who lives in Vancouver, will continue to lead and grow the company. We will also look to get someone new to help his BD efforts across North America. From my end, I will take that transition one step at a time.

CONTRIBUTOR

Bridget Scanlan

Founder

KYT Bags

Kea member



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Filed Under: Businesses going global, Businesses growing at home, Kea Connect success stories Tagged With: Hoa Cleantech, Kea Connect

Arash Tayebi with virtual avatar Niki

Can you talk a bit to your background and how you came to found Kara Technologies?

We started back in December 2017 as part of a competition from Auckland University called Velocity. Around the time when I was finishing my PhD, I had a disease called Ménière’s Disease that caused me to lose hearing in one ear. It was at this point where I became interested in the deaf community and the challenges that they have. 

It is not common for Deaf students to attend university, so when I was studying there, there were no Deaf students who were studying the same field as I was. When I dug into it more, I found that while the amount of information that is being produced everyday increased, yet there was little growth in the number of qualified sign language interpreters. So I thought there should be a tool that we could use technologies to stem the information gap for Deaf students. For example we had a really successful pilot with Deaf Education Centres in New Zealand, where we provided New Zealand Sign Language (NZSL) access to well known NZ children’s books. The way we are different to the others is we are complementing through technology, using it to scale up providing accessibility using sign language. 

How is Kara Technologies and Niki revolutionary for sign language interpretation, and how is it different from other offerings?

I want to be clear from the beginning that we are not competing with qualified Sign Language Interpreters or that Niki is designed to replace them, no. Niki should be seen as a complementary tool in certain scenarios or environments where a Sign Language Interpreter may not be available (at that time). 

We are not the only company in the world who uses signing avatars to provide sign language accessibility, however the fundamental difference is that we work closely with the Deaf community in New Zealand. We have been extremely privileged to have access to the Deaf community who give us a lot of feedback during the development of Niki and the works we have produced.

Additionally, we have Deaf staff who help us understand Deaf culture and ensure we capture all the intricacies of sign language. If you look at other avatars that have been produced, facial expression is not the strongest part of the product, yet for Deaf people, facial expression is a fundamental part of sign language; hence why Kara has a strong emphasis on facial expression.

What are your plans for expansion?

Because the work we produce is digital, our vision is to come up with a platform that makes sign language accessible to deaf communities around the world. I know this sounds very bold and we know that we can’t do it all by ourselves so we are very open to collaborative efforts and partnerships. We believe that technology hasn’t been used in the right way within the accessibility market compared to other markets because of the assumption that there aren’t many people that need it. To solve this, we believe that if we could provide a platform where other people can use, then there is the opportunity to collaborate with other countries’ sign language so information is accessible regardless where. 

For example, we had a successful pilot with the National Theatre in the UK to make the theatre more accessible for sign language. Alongside the UK, we also hope to tap into the American market and expand in those two countries.

Why do you believe learning sign language is important for everyone?

There are many reasons. Speaking from a personal perspective, as a person who has been exposed to sign language late and is still learning, there are many benefits to learning sign language. One of the reasons why I think it’s important to learn sign language is the versatility of it (can communicate through windows, across the road etc), and the ability to be super expressive (where one would be confined to the adjectives in spoken language). I consider it a great privilege of mine to learn sign language. If you have always been wanting to or meaning to take the plunge to learn a little bit of sign language, go for it!  

We, as hearing people, rely on spoken language so much, and there are more efficient ways of communicating. Visual communication is becoming an extremely useful mode in a loud environment. The other thing for me is, I’m dyslexic myself, and my brain works so much better when visualising, so conversing in sign language is quite helpful for me to process information. Also considering that NZSL is an official language of NZ, we have a responsibility to know at least some signs. 

What are your three top tips for Kiwis thinking about learning sign language?

For me personally I found there were some useful online tools to learn NZSL. One thing I used a lot was a website called Learn NZSL which is an online application which allows you to choose the topic, such as the office and holidays and the signs related to that topic.

Another website that likely will become your most used application is the online NZSL Dictionary. This was developed by Victoria University of Wellington and the NZSL Board. This is the most comprehensive one-stop-shop of NZSL in NZ.

There also are some online classes which are predominantly offered by a variety of organisations. Check them out! Merge NZ, Auckland Deaf Society, and AUT are some of the places in Auckland that offer online NZSL learning. 

CONTRIBUTOR

Arash Tayebi

CEO

Kara Technologies

Kea member


HOW KEA CAN HELP YOUR BUSINESS GROW

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Kea Connect is a free service that will help your business grow offshore. We connect you personally with regional, sector-specific experts and peers.

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Kea is here to help New Zealand businesses grow offshore. Be inspired and hear advice from businesses who have created their export path.

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Looking for the right talent for your team? Reach our global Kiwi community through the Kea international job portal. 

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Filed Under: Businesses going global, Businesses growing at home Tagged With: Arash Tayebi, Deaf, Disabilities, Kara Technologies, tech, Technology

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