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Businesses growing at home

Forced adoption

In a recent publication by The University of Auckland, it was noted that the pandemic accelerated trends that were already underway, including the increased influence of digital and other technologies on the way we as individuals and a society function. As people around the world were forced to isolate and lock down, technologies that facilitate modes of communication such as Facetime, Skype and Zoom were adopted by the masses as a way to stay in touch. Businesses that typically had their employees together in an office every day quickly had to shift operations entirely online. In a recent survey of New Zealand small businesses by Xero, 73% of respondents had to make quick changes to the technology they used to keep their business functioning during lockdown.

This sink or swim mentality was noted by Katherine Corich, the London-based chair of Sysdoc Group, who observed that Covid-19 caused a rapid adaptation of new technologies in a range of industries, and the adoption of remote and collaborative working styles. Allen Qu, the Beijing-based founder and CEO of online marketing solutions company Netconcepts identified that many companies and brands were shifting their focus from offline to online operations, especially around e-commerce and online reputation management. Allen anticipates this shift will continue post-Covid as consumers get used to online consumption.

Greater resilience

As observed by KPMG, while businesses were already working hard to maintain resilience in the face of relentless technological innovation, amid Covid-19, businesses needed to urgently assess all aspects of their resilience to ensure their survival. Robert Genieser, Managing Partner at London-based investment capital firm ETF Partners noted that a trend he has seen Covid-19 accelerate in technology is a greater resilience in supply chains. Covid-19 revealed supply-chain vulnerabilities that many businesses didn’t realise they had. Building flexibility and resilience in operations became critical, and so did the adoption of digital tools to do so. In fact, 47% of businesses surveyed by Xero said the adoption of technology to increase productivity in operations was now a matter of survival.

Retention over creation

During Covid-19, businesses focused on maintaining contact with existing customers, to strengthen brand loyalty in trying times. Craig Fenton, Director of Strategy and Operations at Google, UKI & Southern Europe, observed that every business in some way had to pivot their service or product to online, and that necessity proved to be a great trigger for innovation. Kirsty Traill, VP of Client Solutions at American Search Experience Cloud Platform Yext noticed a significant increase in focus towards the retention and renewal of existing customers. With net new business becoming more difficult, Kirsty has seen Covid-19 accelerate the shift in focus on optimising existing customer value and engagement, and foresees this trend lasting post-Covid.

The Government’s economic plan relies heavily on investing in new technology and digital innovation, and recognises a thriving digital technology ecosystem will be a necessary condition for a more productive, sustainable and inclusive economy. With the various ways Covid-19 has accelerated the tech industry, we look forward to seeing how New Zealand further enables businesses to maximise technology gains, innovate, and build resilience.

The next installment of this series will be on Consumer Goods and Services. At Kea, we pride ourselves on aggregating the thought leadership of Kiwis making waves around the world. If you would like to hear more from us, please join us as a member here.


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Filed Under: Businesses going global, Businesses growing at home, COVID-19 recovery, World changing Kiwi Tagged With: resources, stories

There are several accelerators and incubators across New Zealand already. Why did you choose to expand across the ditch?

We’ve seen some key catalysts for startup growth such as the government’s budget allocation into venture funds and the first wave of startup success (RocketLab, Pushpay, Allbirds, Xero, etc), which culminated in a booming NZ ecosystem. But there is still a lack of a unified startup community, which brings together founders, operators and investors from across organisations, across the country and across the world. Startmate unites all parties by one purpose – to help raise and shape the ambition of Kiwi founders building the next global legacy. Kiwi founders want and need access to world-class mentors with global reach.

We have already been receiving more and more applications from NZ companies for the Sydney and Melbourne cohorts. We have invested in three NZ companies which were part of MEL18, MEL19 and SYD20, who had to move to Australia to join the cohort. Rather than the startups moving for us, we’re moving to where they are.

Tell us more about Startmate, and why it differs from the usual Founder programmes?

Startmate was brought to life in 2011 with the core principle of founders helping founders. We believe that (ex-)founders have the most empathy for early-stage founders and that the best advice comes from those who are a couple of steps ahead of you. Every one of our mentors is a founder, ex-founder or early-stage employee in a startup.

Another underlying principle at Startmate is having ‘skin in the game’. Each mentor is also an investor in each cohort. This beautifully aligns everyone’s incentives, as the startups success becomes the mentors’ success. Startmate has the full values alignment of founders helping founders and putting the money where their mouth is.

Now that New Zealand is at Level 1 and business is starting to move again, what opportunities are there for kiwi startups to go global, from the safety of New Zealand?

COVID levelled the playing field across the world. It doesn’t matter for customers nor investors if you’re talking to someone down the road or on the other side of the world – the meeting is over Zoom. This is a massive opportunity to get all the benefits of funding and reach, whilst having much lower cost and attracting talent which other companies can’t tap into.

Kea has a global community of Kiwi expats and friends of New Zealand, many of whom are willing to help kiwi businesses succeed globally. What influence can they have on the Startmate programme, and how can they get involved?

Startmate has a mentor network across New Zealand, Australia and San Francisco. Our mentors fulfil the three key pillars for us – investment, selection and mentoring. As each mentor invests heir own money ($10k up to $250k per cohort), our mentors also get to decide who will be part of the cohort and then which startups they want to be mentoring. The program is now fully developed for mentors to participate wherever they are in the world.

Are there companies you’d love to see join the Startmate programme?

We’re completely industry-agnostic. Software, hardware, aerospace, robots, you name it! Our sweet spot is between a $1-4m valuation and from first customers to $1m in annual revenue.

And similarly are there mentors that you’d love to have eg. With specific skill sets/expertise/backgrounds?

Founders and ex-founders or anyone who joined a startup and scaled a business unit to 100+ people. We don’t look for specific skillsets, but empathy for founders.

CONTRIBUTOR

Michael Batko

CEO

Startmate

Kea member


HOW KEA CAN HELP YOUR BUSINESS GROW

Kea Connect

Kea Connect is a free service that will help your business grow offshore. We connect you personally with regional, sector-specific experts and peers.

READ MORE

Resources

Kea is here to help New Zealand businesses grow offshore. Be inspired and hear advice from businesses who have created their export path.

READ MORE

Jobs Portal

Looking for the right talent for your team? Reach our global Kiwi community through the Kea international job portal. 

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Filed Under: Businesses growing at home Tagged With: Business, Business accelerator, Growth, Startmate, Startups

Property sales defy forecasts

The Auckland property market did the opposite to economic forecasts, and June sales numbers returned to normal trading levels with prices remaining stable. It was a remarkably solid month’s trading with no signs of market fragility.

Sales for the month at 820 were around where the company would expect them to be at this time of the year and were 4.3 percent higher than at the same time last year. The average price at $953,417 was more than $5000 higher than last month and 1.4 percent higher than in June last year while the median price at $910,000 was $4000 lower than May 2020 and 7.7 percent higher than June 2019. 

Taken in isolation, the month’s trading was very much ‘business as usual’. But it is far too early to see this result as an indicator that the property market will defy forecasts and ride out the Covid-19 pandemic unaffected. It does however suggest that over a three to five year time horizon buyers have confidence in property at today’s prevailing prices and that they are not holding back in the hope of a major decline in values.

Expat queries for investment properties on the rise

With online auctions, remote tours using virtual reality and mortgage rates at historic lows, Barfoot & Thompson are seeing an increase in enquiries from Kiwis living overseas looking into investment properties. Investment properties hold appeal for many reasons as they generate fixed-returns to the investors via a steady stream of rental payment from the tenants. Over time it has been shown that if you purchase a property in a good location, the property value will increase and you can generate more profit. Any expenses paid on an investment property, such as council rates, maintenance, or the fees charged by a property management company, can be potentially claimed back at the end of the financial year.

Gross rental yield measures up to mortgage interest rates 

On the rental front the average Auckland rental property is now delivering a gross yield above most mortgage interest rates, presenting a tempting opportunity for those considering investing in a rental property or expanding their portfolio. The gross rental yield for the typical Auckland rental was 3.27% through April and May, when the market also saw many special fixed mortgage rates dip under 3.00% to historic new lows. This means a balancing is taking place, even a shift, between the cost of borrowing and the potential gross gain on a rental property. Remember, if you have an existing investment property you can use the equity in the property to get financing to purchase another investment property.

In reviewing gross rental yield by suburb over recent years, the more southern, western, and northern areas of the city tended to perform best. At a suburb level, nearly 60 Auckland locations are delivering gross yield above 3.00%, and twelve above 4.00%, with suburbs south of Auckland city making up the bulk of these.

Reviewing data kept since March 2015, the average gross yield has been as low as 2.85% in late 2016 – when average mortgage rates were approximately 5.60% floating or 5.10% fixed for two years, and as high as 3.54% in March 2015 – when average mortgage rates were approximately 6.60% floating or 6.00% fixed for two years.* Currently, some of the lowest advertised rates by the major banks are 2.69% fixed for two years.

Barfoot & Thompson calculates the gross yield figure by comparing the average annual revenue from 3-bedroom** tenancies to the average price of 3-bed homes sold by the company over the past six months. So, with the average rental price for a 3-bed Auckland home at $584 per week, or $30,368 a year, and the average 3-bed sale price over the past six months at $938,688, the gross yield is 3.27%. The average gross yield has recently been as high as 3.47% (November 2019), however, recent increases in residential sale prices have seen the figure edge slightly lower. While this number represents just one calculation a potential investment buyer should consider, it is a change worth noticing. 

For more information on investment property opportunities speak to a salesperson  or property manager for more data-based advice.

*Historic interest rate data sourced from the Reserve Bank of New Zealand website.

**Three-bedroom properties make up the most significant portion of Barfoot & Thompson’s portfolio of approximately 17,000 rental properties, and so have been chosen as the standard example for the ‘typical’ Auckland rental.


HOW KEA CAN HELP YOUR BUSINESS GROW

Kea Connect

Kea Connect is a free service that will help your business grow offshore. We connect you personally with regional, sector-specific experts and peers.

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Resources

Kea is here to help New Zealand businesses grow offshore. Be inspired and hear advice from businesses who have created their export path.

READ MORE

Jobs Portal

Looking for the right talent for your team? Reach our global Kiwi community through the Kea international job portal. 

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Filed Under: Businesses growing at home Tagged With: Auckland, Barfoot and Thompson, Housing Market, Property

House Prices Show Resilience In Post COVID Trading

With regard to the recent pandemic, it was hard to make market predictions with much credibility, as there was no previous period of time that would compare. As we move into Level 1 and restrictions related to COVID-19 are eliminated, recent activity can give us some insight. 

In the first full month of trading, permitted post the easing of COVID restrictions, Auckland house prices showed minimal change to pre-COVID prices. In fact, prices were resilient to change. The average price at $947,707 was down only 1.6 percent on that for April and 2 percent higher than for the same month last year.What did change significantly was the number of homes sold. In May we sold 396 homes, about half the number we sold in the same month last year and around three quarters of those we sold last month. The number of new listings for the month was 1,097. While down 7.5 percent on those for May last year, it is a number that does not support the view that investors will abandon the housing market in large numbers in the post-COVID era.

Overall, the Auckland market’s initial reaction to the COVID interruption has been uneventful. However, it will be another month before the market settles down and for a firmer indication of the future trading pattern to emerge.

Buying off the plans should not be overlooked by those living overseas

When considering buying property while overseas, you should not overlook the option of buying off the plans. Not only would you get a brand new property built to the latest building codes, but the price is fixed at the time of purchase. You also get the opportunity to buy into an exciting new development or precinct. Tenants love new builds, so buying off the plans is a great investment choice too.

However, not all developments are created equal and the array of options on the market is critically important when considering an apartment. Think about how close you are to local amenities, cafes, shops and education providers. A good example of this is the Wynyard Quarter which is an exciting suburb close to all of the action and the CBD. This is especially true since the recent opening of the NZ$1billion retail precinct of Commercial Bay, just a short walk away.

The latest release of 30 Madden Beaumont apartments by New Zealand property development and investment company, Willis Bond, has just started construction. The success of phase one where almost 100% were sold makes it a great case study that proves people are finding apartment-living in this precinct a great option. Investors, empty nesters, young families and professionals are now calling apartments home.

At a glance, these are the boxes you need to tick before you put down a deposit when considering buying off plan:  

  • The size, quality, location, views and carparks.
  • Experience and track record of the developer. 
  • Who is the main building contractor and what experience in apartment construction do they have. 
  • Make a list of must haves. The larger the apartment in more desirable locations, the higher the price. Carparks are usually an additional cost.
  • The quality of fixtures/fittings, wardrobes, floor finishes, balconies, parking and communal spaces.
  • Make sure sound-proofing meets the minimum standards for New Zealand (has to meet the building code).
  • Double-check the actual square metreage you will have to utilise. Remember this will include ‘waste space’ such as hallways and cupboards.
  • Consider light sources. Will there be plenty of natural light? What about the sun? 
  • Think about your views now and in the future. Obviously the price will increase as the view gets better. Will your apartment be blocked by a future development? 
  • Thoroughly investigate the body corporate; check that the annual fees are realistic and will cover expected maintenance.
  • Get good independent legal advice. Make sure there is a solicitor’s approval clause in the contract, and if not, ask for it to be included. 
  • Ask about security features.

For more information on investment property opportunities speak to a salesperson  or property manager for more data-based advice.

Filed Under: Businesses growing at home Tagged With: Auckland, Barfoot and Thompson, Housing Market, Property

Why did you start SYSCA? How do you think it differs from other news outlets?

Here at SYSCA we really just want to cut through the bullshit. The news is noisy and saturated, and no one has enough time to read it all. That’s why our team cuts through all that noise, bringing you only the facts (and a bit of Harry Styles every now and again.) We aren’t experts, but we do our best to source up to date, reliable content.

Who is your typical reader?

At first it was young people. Young people who don’t have time to sit down and scroll through the news for hours each morning. Now it’s anyone who wants to stay informed, and these days that’s pretty much everyone. No one wants to be that person at the dinner table with no idea what’s going on in the world – and if you’re reading this thinking “that’s me” – come join us!

How do you decide what a legitimate source is?

I have my trusted news sources, like the BBC or the New York Times. If I’ve been sent news from elsewhere, like someone has sent me a DM with a headline – I’ll always corroborate it and do some reading around it. Likewise, if I see a news headline circling instagram or Facebook and want to share it, I’ll always read the comments on it – other people are usually pretty quick to call out fake news, so they’re a great judge.

During such a huge global event such as COVID-19, what do you believe is the most important information to give to the public?

FACTUAL INFORMATION. If you don’t know whether it’s true – don’t post it. We also think information on how to get help if you’re stuck in lockdown with an abuser, or if you know your mental health is going to struggle during this time is important. We don’t just give a shit about the news, we give a shit about humankind. Our main goal with reporting around COVID-19 is to not cause panic, so we take our role here as a media outlet very seriously.

In recent times, there has been a growing mistrust of the media. How do you respond to that?

By doing what we do best. Posting relevant content that people are actually going to care about – and being transparent if we get it wrong. Like I said earlier, we aren’t experts – just humans – and we will be the first to apologize and amend if we make a misstep. Where other organizations might try to cover things up, we like to face things head on. We always do our best to be better.

What have you learned, and what have you been most proud of since starting SYSCA?

Since starting SYSCA we’ve realized just how much of a difference spreading reputable news (and all the other fun stuff we do) can make. We’ve grown a massive community of supportive and loyal humans and they keep us in the loop as much as we keep them in the loop! Mostly what I’m proudest of is that SYSCA has become a catalyst to caring. Since starting it, so many more people are reaching out to us with things they care about. We’ve also seen a whole new wave of Instagrams that have begun that are similar to ours which makes our hearts happy, because at the start it was just us. It’s so nice to see Instagram being used for good.

Finally, how are you coping in self-isolation? Is there anything you are reading / watching / listening to that you’d recommend?

I’m coping okay – although it is a bit overwhelming dealing with the amount of new information and updates that are occurring every day. At the moment I’m listening to The Daily, a podcast by the New York Times (soon I’ll be listening to The Shit Show… watch this space), and I’m watching The Politician on Netflix (it’s my comfort show – it eases my anxiety a lot.) And what am I reading? Just a LOT of news. But shit, I love it.

CONTRIBUTOR

Lucy Blakiston

Co-founder

Shit You Should Care About

Kea member

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Filed Under: Businesses growing at home Tagged With: journalism, media, Shit you should care about

Auckland property market bruised but stable

The Auckland property market’s first month of trading under the COVID-19 lockdown left it bruised but with its underlying stability intact. Not surprisingly, it was the sales numbers for the month where the biggest decline was felt, and at 552 sales these were half those for March. However, those properties sold at prices not far below those in March, which were at their highest levels for more than two years, and for higher prices than they were 12 months previously.

The average price at $962,136, was down 3.2 percent on that for March, but still well in excess of the average prices for January and February, and 3.6 percent higher than the average price in April last year. The median price at $900,000 was down 2.7 percent, which is a modest reduction on prices for March, but again, well in excess of the median prices for January and February, and 8.4 percent higher than in April last year.

The trail of properties working their way through the sales system is now modest, and it will not be until trading results for May are available in early June, that a true indication of benchmark prices post-COVID are available.

Buyers and sellers should be realistic and meet the market

Sellers appear to be taking a cautious wait-and-see approach, a similar trend that occurred in past economic downturns. While each region would be impacted differently by COVID-19, main urban centres such as Christchurch, Wellington, and Auckland would be affected the least. Buyers and sellers should not panic, but they need to be realistic and meet the market. For sellers, this doesn’t mean they should automatically drop their price but they do need to listen to what buyers out there are saying.  

Rural and lifestyle markets impacted but with steady buyer interest

The Alert Level 4 lockdown significantly affected the rural and lifestyle markets with sales numbers for the month only a quarter of what would be expected for this time of the year. Interest in far north dairy farms remained steady while lifestyle blocks, particularly those to the north of the Auckland urban area such as Waimauku, Woodhill and the Ararimu Valley, retained the interest of buyers.

Accelerated innovation gets the real estate business moving  

As the country sat through lockdown with restricted face-to-face activities, we adapted our 97-year-old business with a suite of online tools to get business moving in a safe manner. Online auction is our most recent service offering which will be of great benefit to Kiwis living overseas wanting to house hunt. While others have had live-streamed auctions combined with phone bidding, we are the first real estate agency in New Zealand to allow people to place bids online.  

We’ve also introduced online contract signing, virtual appraisals, virtual viewing using video conferencing tools or 3D virtual tours, virtual renovations, and the virtual Furnish product that allows buyers to test their furniture in the new house.

Find out more about online auctions and the housing market on the Barfoot & Thompson website.


HOW KEA CAN HELP YOUR BUSINESS GROW

Kea Connect

Kea Connect is a free service that will help your business grow offshore. We connect you personally with regional, sector-specific experts and peers.

READ MORE

Resources

Kea is here to help New Zealand businesses grow offshore. Be inspired and hear advice from businesses who have created their export path.

READ MORE

Jobs Portal

Looking for the right talent for your team? Reach our global Kiwi community through the Kea international job portal. 

READ MORE

Filed Under: Businesses growing at home Tagged With: Auckland, Barfoot and Thompson, Housing Market, Property

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